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Effective Date: 01/09/2025
At "ReneW Coaching & Consulting", we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our coaching and consulting services.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.
We collect personal information that is necessary for us to provide our services. The types of personal information we collect may include:
We may collect personal information directly from you or through third-party service providers (such as payment processors or communication tools).
We use the personal information we collect for the following purposes:
If you do not wish to receive marketing communications from us, you can opt-out at any time by following the instructions in the communication or contacting us directly.
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
These steps include:
Despite our efforts to protect your information, no method of data transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We do not share your personal information with third parties, except in the following circumstances:
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are stored on your device and enable us to recognize your device and remember certain information, such as your preferences or login credentials.
You can control cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
You have the right to access and request correction of the personal information we hold about you. If you wish to review or update your information, please contact us at the details below. We will respond to your request within a reasonable time frame.
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your personal information is no longer needed, we will securely delete or anonymize it.
Our website may contain links to external websites or resources. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information as quickly as possible.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
External fonts, Google Fonts, are used on these internet pages. Google Fonts is a service of Google Inc ("Google"). The integration of these web fonts takes place locally. No data is transmitted to Google's servers. The use of Google Fonts serves to improve the visual presentation of our website and this therefore constitutes a legitimate interest. Further information on Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy
We use the tag management system "Rank Math" of the company Rank Math Ventures LLP, (EC-320, G-8, Area Rajouri Garden, Maya Enclave, Hari Nagar, New Delhi, IN - 110064) for our website.
The Rank Math tool does not use cookies and does not collect any personal data. The Rank Math tool triggers other tags, which in turn may collect data. Rank Math does not access this data. If a deactivation has been made at the domain or cookie level, this remains in place for all tracking tags implemented with Rank Math. More information on this from Rank Math: https://rankmath.com/usage-tracking/
We commission Rank Math to use this anonymised information to analyse the use of the website and to compile reports on website activity. In this way, we want to make our website more attractive and informative for you. The data processing is based on our legitimate interest.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
ReneW Coaching and Consulting
32 Punt Rd; Cobram; Victoria; 3644
Email: info[at]renewenzel.com
Phone: +61 432 422 107
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described above.
Effective Date: 01/09/2025
Welcome to "ReneW Coaching & Consulting"! These Terms and Conditions ("Terms") govern your use of our services, including coaching, consulting, and any related services ("Services") provided by "ReneW Coaching & Consulting" ("we," "our," or "us"). By accessing or using our Services, you agree to be bound by these Terms.If you do not agree with these Terms, you should not use our Services. These Terms apply to all users, clients, and visitors to our website, social media pages, and any other digital or in-person presence of "ReneW Coaching & Consulting".
ReneW Coaching & Consulting provides coaching, business consulting, and personal development services. Our Services include but are not limited to:
All Services are tailored to your specific needs, and we may adjust the scope of Services based on discussions with you.
"Booking": Coaching and consulting sessions can be booked through our website, via email, or by phone. You must provide accurate details for scheduling.
"Payment": Payments for Services are due at the time of booking unless otherwise agreed upon. The accepted payment method is via bank transfer to the bank account stated on any invoice.
"Refund Policy": Payments are non-refundable except where required by Australian consumer law. If you need to cancel or reschedule a session, please provide at least 72 hours’ notice. Cancellations made with less than 72 hours’ notice may incur a fee.
"Packages and Subscriptions": If you have purchased a package or subscription for ongoing coaching or consulting services, payments must be made in accordance with the agreed payment schedule.
You agree to provide accurate and truthful information to facilitate the coaching or consulting process.
You acknowledge that you are responsible for your actions and decisions during and after the coaching or consulting process.
You agree to fully engage in the coaching process and make your best efforts to follow through on agreed-upon actions and recommendations.
"Confidentiality": All information shared during coaching or consulting sessions is confidential, unless otherwise agreed or required by law. We will not share your personal information with third parties without your consent.
"Data Privacy": We are committed to protecting your privacy. Our collection, use, and storage of personal information are governed by our [Privacy Policy], which complies with Australian Privacy Principles under the "Privacy Act 1988 (Cth)".
Ownership": All intellectual property rights related to the materials and content provided during coaching or consulting sessions, including worksheets, guides, and online resources, remain the property of ReneW Coaching & Consulting.
"License": You are granted a non-exclusive, non-transferable license to use these materials for personal or business purposes as part of the coaching or consulting services provided.
"Restrictions": You may not reproduce, distribute, or share any proprietary content without express permission from ReneW Coaching & Consulting.
"General Limitation": To the maximum extent permitted by law, ReneW Coaching & Consulting will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our Services.
"No Guarantees": While we aim to provide the highest level of service, we make no guarantees regarding the outcomes of coaching or consulting services. Success is dependent on individual circumstances and actions.
In the event of a dispute, both parties agree to attempt to resolve the issue through informal negotiation or mediation before resorting to formal legal action.
We may suspend or terminate the provision of Services if you fail to comply with these Terms. You may terminate your use of our Services at any time by notifying us in writing.
We reserve the right to update or modify these Terms at any time. Any changes will be effective once posted on our website. You are encouraged to review these Terms periodically.
These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to its conflict of laws principles.
If you have any questions or concerns about these Terms, please contact us at:
ReneW Coaching & Consulting
32 Punt Rd; Cobram; 3644; Victoria
Email: info[at]renewenzel.com
Phone: +61 432 422 107
The information provided in coaching or consulting sessions is for general guidance and informational purposes only. It is not a substitute for professional advice in areas such as law, finance, or health.
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.